Privacy Policy

1. Introduction: Your Privacy, Our Priority

Welcome to the official Wear BD online store (wearbd.com). We are an emerging apparel brand in Bangladesh committed to protecting the privacy of our customers, who are part of the digital generation and the Legion.

This Privacy Policy explains how Wear BD collects, uses, protects, and discloses information gathered from your use of our website, mobile application, and purchases made through platforms like Daraz. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect information necessary to fulfill your apparel orders and improve your shopping experience.

A. Personal Identification Information (PII)

This information is collected when you place an order for our hoodies, T-shirts, or other apparel:

  • Contact Details: Name, email address, phone number.
  • Shipping & Billing Address: Necessary for nationwide delivery across Bangladesh.

B. Payment Data

We do not store sensitive payment information (like full credit/debit card numbers). Transactions are processed securely via trusted third-party payment gateways. We collect and retain:

  • Transaction details and history.
  • Payment method used (e.g., bKash, Nagad, Card type, Cash on Delivery).

C. Technical Data & Website Usage

When you browse wearbd.com, we automatically collect data about your device and activity:

  • IP address, device type, browser information, and operating system.
  • Pages viewed, time spent on the site, and referral sources (e.g., social media or Google Search).
  • Data collected via cookies (see Section 5).

3. How We Use Your Information

The data we collect from you is used for the following key purposes:

  • Order Fulfillment: To process your purchase, arrange fast logistics and delivery, and provide order tracking updates.
  • Customer Support: To respond to your inquiries regarding products, sizing, returns, or technical issues.
  • Product Improvement: To analyze customer preferences and inform the development of new product lines (e.g., innerwear, T-shirts, denim).
  • Marketing & Community Building: To run targeted digital campaigns , build our community network with IT experts and students, and send you updates about new launches and exclusive offers.

4. Disclosure of Information

Wear BD does not sell your personal data. We only share information with third parties when necessary for business operations:

  • Service Providers: We share necessary data (Name, Address, Phone) with courier services (steadfast) and logistics partners (like Daraz logistics) to ensure your order is delivered efficiently.
  • Payment Processors: Data is shared securely to process online card payments and mobile financial services (e.g., bKash, Nagad).
  • Legal Compliance: If required by law or to protect our rights or the safety of our customers.

5. Cookies and Tracking Technologies

We use “cookies” to enhance your browsing experience on wearbd.com. Cookies are small data files stored on your device that help us:

  • Remember items in your shopping cart.
  • Understand your preferences to show you relevant Wear BD products.
  • Analyze site traffic and measure the success of our digital marketing campaigns.

You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function correctly without them.

6. Data Security and Retention

We implement various security measures to maintain the safety of your personal information. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by Bangladeshi law.

7. Your Rights

As a Wear BD customer, you have the right to:

  • Access the personal data we hold about you.
  • Correct any incomplete or inaccurate data.
  • Opt-out of receiving marketing communications by using the “unsubscribe” link in any email or contacting us directly.

8. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled by Wear BD, please contact us:

  • Email: info@wearbd.com
  • Phone: +8801511-317153 (WhatsApp)
  • Mailing Address: Nikunja 2, Dhaka 1230, Bangladesh.
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